Corporate Compliance & Privacy
Pioneer Specialty Hospital strives to maintain our reputation for conducting all fiscal and operational aspects of the Hospital in accordance with the highest level of business and community ethics. As a healthcare provider, Pioneer Specialty Hospital is committed to operating under the highest ethical and moral standards and ensures that our facility, in all of its activities, complies with applicable state and federal laws, regulations, and guidelines. Refer to our code of conduct attached below for further details.
Pioneer Specialty Hospital shall maintain an individual’s right to privacy and confidentiality of information. Information known or contained in the patient's medical record (known as protected health information) shall be treated as confidential and shall be released in appropriate circumstances only with the written consent of the patient or legal guardian. Refer to our Policy Statement attached below for further details.
Ethics & Conduct
The successful business operation and reputation of the company are built upon the principles of fair dealing and ethical conduct of our employees. Our reputation for integrity and excellence requires careful observance of the spirit and letter of all applicable laws and regulations, as well as a scrupulous regard for the highest standards of conduct and personal integrity. In general, the use of good judgment, based on high ethical principles, will guide you with respect to lines of acceptable conduct. If a situation arises where it is difficult to determine the proper course of action, the matter should be discussed openly with the immediate supervisor, and if necessary, with the facility executive for advice and consultation. Compliance with this policy of business ethics and conduct is the responsibility of every employee. Disregarding or failing to comply with this standard of business could lead to disciplinary action, up to and including possible termination of employment.
(Confidentiality) It is our policy to ensure that the operations, activities, and business affairs of the company and the patient are kept confidential. If during the course of employment an employee acquires confidential information about the company or about any of its patients, such information is to be handled in strict confidence and not to be discussed with outsiders. Under no circumstance may we reveal confidential information about company patients, other employees, or company business. The unauthorized release of confidential information to anyone will result in serious disciplinary action up to and including discharge. Such confidential information includes, but is not limited to the following examples:
Patient's medical and personal record
In the company, all information concerning a patient’s medical condition, medical treatment, etc, is confidential, and may not be released without written consent from the patient or their representative. It is in the policy of this company to ensure, to the extent practicable, the confidentiality of the social security numbers of patients, families, staff, and all others whose social security numbers may be in the possession of the company. Any individual found to have violated this policy will be subject to discipline, up to and including discharge. Such individuals may also be subject to criminal and civil penalties under Michigan law.
The company is committed to a policy of promoting safety and a safe working environment. You must think “safety first” at all times to minimize accidents and injuries to yourself, other employees, company patients, and visitors. If you see something unsafe that could cause an accident immediately report it to a supervisor, manager, or facility executive. This includes water on the floor, something that could be tripped over, improper lifting, along with other safety hazards. Each employee is expected to obey safety rules and exercise caution in all work activities. Employees who violate the safety standards, who cause hazardous or dangerous situations or who fail to report or where appropriate, remedy such situations may be subject to disciplinary action, up to and including termination of employment. In the case of accidents that result in injury, regardless of how insignificant the injury may appear, employees should immediately notify the appropriate supervisor or they may risk losing coverage and face disciplinary action.